Chat with us, powered by LiveChat

Home > RMA Policy

RMA Policy

Quality Assurance
Solderability Warranty: 30 Days (In view of the risks of usage and storage,buyers must perform a soldering test in pins within 30 days after receipt of shipment,we are not liable for soldering problem due to improper storage environment by customers after 30 days.

Functionality Warranty: 365 Days

No Fake Warranty: We accept return or replacement unconditionally if any parts are found to be counterfeit.

Inside the warranty period if any quality problem is found,please follow up below return procedures,to obtain in-time service,and best solution from us.
1. Provide copies of your PO and our PI,so that we can find out shipping record and more details;
2. Email or fax us quality failure report,so that we can consult with original manufacturer or franchisee FAE,to have a corrent and effective anylysis.

We promise to respond in 24 hours by written after receipt of return request by customers.Upon receipt of customer's failure samples and eligible samples, we shall summit to original manufacturer or authoritative testing house for analysis of failure.Should it be confirmed to be the problem of our parts,we commit to call back all parts and pay cost of shipping back


Shenzhen Headquarter:

A1208, Overseas Decoration Building, #122 Zhenhua RD., Futian, Shenzhen, China

TEL.:+86-755-8981 8866

FAX.:+86-755-8427 6832

Zhongshan Office:

1/F,#33 Wenming RD., Guzhen, Zhongshan, Guangdong, China

Secretary Office:

RM 2, 3/F, Ruby COMM. Building No.480, Nathan Road, Hong Kong

Hong Kong Lotistics Center:

1/F,Kwong Tai Industrial Bldg.,No,750 Cheung Sha Wan Road, Lai Chi Kok, Kowloon, Hong Kong

Follow Us at Close
the qr code